 Fees effective as of 9 January 2013
RELATIONSHIP REBATE FOR MEMBERS We understand that paying fees for services is something that most people could do without. While many other financial institutions charge their customers a monthly fee to transact on their account--Orange Credit Union does things just the opposite. At Orange Credit Union, you'll enjoy our monthly 'relationship rebate', wherein, we give you the first $3.00 to use toward your transaction costs, however you would like. And, if you're under 18 years of age, you'll receive an additional $3.00 for a total starting rebate of $6.00 per month. Then, based on your relationship value with us, you may receive additional rebate credit to use toward your monthly transaction costs. The relationship rebate will be based on your total average monthly balance (including loans, savings and investments) in the following bands: | RELATIONSHIP REBATE LEVELS | | Total Average Monthly Balance | Total Rebate Amount | | $0 - $5,000 | $3.00 (everyone starts here with a rebate of at least $3.00 per month) | | $5,001 - $10,000 | $5.00 | | $10,001 - $20,000 | $7.00 | | $20,001 - $30,000 | $10.00 | $30,001 - $40,000 | $20.00 | | $40,001 - $50,000 | $30.00 | | $50,001 - $60,000 | $40.00 | | $60,001 & above | $50.00 |
To find out your approximate relationship rebate amount, please call our branch on (02) 6362 4466 or download our Fee calculator worksheet. To complete the worksheet, you will need the total amount of all of your loans, savings and investment account balances. It may also be handy to have your most recent member statement nearby so you can complete the transaction count on the worksheet. The relationship rebate is based on the total balance in one membership, and is not transferable to another membership. The rebate is determined per month, and is not cumulative, nor transferable for cash. ALL MEMBERS ENJOY OUR FREE SERVICES| FREE SERVICES | | 24 hour Internet Banking access | | 24 hour Phone Banking access | | Bpay payments | | Direct Credits | | Direct Debits | | Automatic Payroll splits | | Transfers between Orange Credit Union accounts | | Deposits of cheques or cash | | Electronic Periodical Payments | | NO account keeping fees | | Loan redraws | | Budgetting consultation | | Card issue or renewal for Redicard or Visa Debit | | Visa Debit eftpos transaction where the credit button is selected | | Initial consultation with Bridges Financial Planner |
| BRANCH TRANSACTION LIMITS | | Cash withdrawals | $2,000 per day without prior notice | | Non-cash withdrawals | available balance |
| ELECTRONIC TRANSACTION LIMITS | | Phone Banking BPAY | $5,000 per day | | Phone Banking Internal Transfer | available balance | | Internet Banking and Third Party transfers - without One Time Password | $500 per day | | Internet Banking and Third Party transfers - with One Time Password | $2,000 per day | | Redicard ATM/eftpos | $1,000 per day | | Redicard Offline limits | $200 per day | | Visa ATM/eftpos - (from chequing or savings account) | $1,000 per day | | Visa eftpos - Credit transaction | available balance |
TRANSACTION CHARGES ELIGIBLE FOR RELATIONSHIP REBATE| TRANSACTION CHARGES | | TRANSACTION TYPE | TRANSACTION FEE THEREAFTER | | Branch cash withdrawal | $1.00 each | | Branch cheque withdrawal | $1.00 each | | RediATM/NAB withdrawals | $0.60 each | | eftpos | $0.55 each | | Member cheque withdrawal | $0.40 each |
SPECIALLY REQUESTED SERVICES (not eligible for rebate)| Redicard | | Initial card issue | Free | | Renewal card issue | Free | | Replacement card issue | $10.00 |
| Visa Debit Card | | Initial card issue | Free | | Renewal card issue | Free | | eftpos transaction where credit button selected | Free | | Replacement card issue | $10.00 | | Monthly fee | Free | | Chargeback fee | $25.00 | | Voucher retrieval (per voucher) | $20.00 | | Cash advance overseas ATM | $4.00 | | Overseas card replacement | USD $175.00 | | Emergency card or cash overseas (per card) | USD $175.00 | | Currency Conversion Fee | 2% of transaction amount will apply to any overseas Visa Card transations | | If request for emergency card or cash is declined or cancelled | USD $50.00 |
| Member Chequing | | Dishonour fee (applies to stopped or stolen cheques) | $12.00 | | Replacement chequebook | $10.00 | | Copy or trace on personal cheque | $22.00 | | Copy or trace on counter cheque | $22.00 |
| Member statements | | Replacement statement fee (per page) | $1.00 |
| SMS banking | | First 5 alerts per month | FREE | | 6+ alerts month | $0.30 each |
| Loan fees and charges | | Loan Establishment fee (Personal) | $150.00 | | Loan Establishment fee (Car) | $75.00 | | Loan Establishment fee (Mortgage) | $100.00 | | Loan redraw fee | Free | | Annual Overdraft fee | $30.00 | | Property valuation | from $220.00 | | Solicitor's fee and disbursements | from $275.00 | | Encumbered vehicle fee | $10.00 | | Loan discharge fee | $275.00 | | Loan break fee | * see note below |
* A break fee will be charged on fixed rate loans if you: - repay the loan when rate is fixed
- make a repayment that is higher than the regular repayment amount and the amount exceeds the regular payments by more than 10% of the original loan balance in any given year
- change from a fixed rate to a variable rate loan during the fixed period
- fail to rectify any breach of the loan contract within the time limit we specify in a default notice
| Dormancy fee | | Latent account fee (applies to any account on which transactions have not occured for 12 months) | $10.00 p.a. | | Dormant membership processing fee (applies to any membership on which transactions have not occurred for 7 years and funds are to be transferred to Government Treasury Department) | $50.00 |
| Account fees | | Christmas Club early withdrawal fee | $10.00 | | Online Saver branch assistance | $5.00 | | Overdrawn savings account (per overdrawing) | $5.00 | | Transfer of electronic funds from another financial institution (same day) | $6.60 | | Transfer of funds from another financial institution (same day) | $10.50 | | Edvest (investment and retirement services) | $18 pa | | Bank cheque fee (NAB) | $12.00 | | Term deposit early redemption fee (fee of $30 plus a rate reduction based on: 0 to 30% of term elapsed--30% of the initial rate; 31 to 60% of term elapsed--60% of the initial rate; 61 to 90% of term elapsed--90% of initial rate. A minimum of 2% penalty interest will be applied to the portion of hte deposit that is redeemed prior to maturity) | varies |
| Foreign Services | | Foreign exchange products (including travellers cheques, foreign cash $ cash passport cards) | $10.00 per total order | Multi-Currency Cash Passport card * for current fees, please refer to the PDS | * | | Foreign currency cheque conversion fee (less than $25,000 equivalent value) | $10.00 | | Foreign currency cheque conversion fee (more than $25,000 equivalent value) | $50.00 | | Telegraphic transfer in foreign currency | $30.00 | | Telegraphic transfer in Australian dollars | $50.00 | | IPEX international transfer fee | $20.00 | | Overseas bank draft fee | $15.00 | | Cancellation of foreign exchange order | $10.00 |
| Direct entry | | Direct entry dishonour fee | $8.50 | | Referral fee (direct debit, member cheque & periodical payments) | $5.00 | | Payroll account allocation variation fee (if more than one variation per month) | $5.00 |
| Periodical Payments | | Dishonour fee | $5.00 | | Periodical Payments by cheque | $1.00 |
| One Time Password Security Token | | Replacement device | $20.00 |
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