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Transaction Account FAQs

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Below is a list of answers to some of our members most frequently asked Everyday Transaction Account-related questions.

If you have a question of your own that is not covered below, then please contact us today.

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  Do I have to be a member?

Anyone can enquire or register an account with us - you don't have to be a member at the time. You will need to become a member when you successfully register the account. We are a mutual financial services organisation whose shareholders are its members, and you must be a member before you can take up a product or service with us.

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  Minimum deposit to open account

You can open an account with as little as $1.00.

  How do I make deposits ?

You can arrange to make deposits to your account by:

  • direct credit of payroll or other income
  • transfer from another savings or transaction account
  • internet banking or phone banking transfer
  • over the counter at our credit union or agency
  How do I make withdrawals?

Accessing your money will depend on the particular features of your account however we offer an extensive range of access facilities:

  • Internet Banking
  • Phone Banking
  • BPAY®
  • Visa
  • Cheque Book
  • Branch Withdrawal

BPAY® is a trademark of BPAY Pty Ltd ABN 69 079 137 518. Check if BPAY is right for you by reading the terms and conditions available from your Financial Institution.

  How do I stay informed?

Statements are produced at least every six months. Additional or duplicate statements can be requested at anytime from our office. Account information also available through our Internet and Phone banking services.

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