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Mission & Vision

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Mission Statement

Orange Credit Union strives to improve the financial well-being of its members by providing competitive personal financial products and services, while remaining ethically and prudentially sound, socially responsible, member focused, and guided by the principles of mutuality.

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Vision Statement

What we want the community to see:

Contemporary & vibrant financial service provider
Strong & compelling brand
Products & Services that people need and want
Visible commitment to the local community

What we want members to experience:

Excellent service where their needs are the focus
Timely & appropriate communication of product and service offerings
Uncomplicated processes
All questions answered (good product knowledge)
Sense of belonging (eg. a ‘club’)
Options (eg. from GENY to Baby Boomers)

What we want staff to experience:

Working for a ‘good corporate citizen’ (eg. Community, people & work/life balance)
Strong alignment of work effort & strategic direction
Orange Credit Union is regarded as an “Employer of Choice”

Positioning Statement

Orange Credit Union provides personal, everyday banking services to people in the Orange area, while offering a genuine focus on individual needs because as a mutual, we put people first.

Core Values

Co-operation
Moral Integrity
Trust
Financial prudence
Caring for members
Social responsibility

Mission & Vision

Mission Statement

Vision Statement

Positioning Statement

Core Values

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