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Mission & Vision

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Mission Statement

Orange Credit Union strives to improve the financial well-being of its members by providing competitive personal financial products and services, while remaining ethically and prudentially sound, socially responsible, member focused, and guided by the principles of mutuality.

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Vision Statement

What we want the community to see:

  • Contemporary & vibrant financial service provider
  • Strong & compelling brand
  • Products & Services that people need and want
  • Visible commitment to the local community

What we want members to experience:

  • Excellent service where their needs are the focus
  • Timely & appropriate communication of product and service offerings
  • Uncomplicated processes
  • All questions answered (good product knowledge)
  • Sense of belonging (eg. a ‘club’)
  • Options (eg. from GENY to Baby Boomers)

What we want staff to experience:

  • Working for a ‘good corporate citizen’ (eg. Community, people & work/life balance)
  • Strong alignment of work effort & strategic direction
  • Orange Credit Union is regarded as an “Employer of Choice”

Positioning Statement

Orange Credit Union provides personal, everyday banking services to people in the Orange area, while offering a genuine focus on individual needs because as a mutual, we put people first.

Core Values

  • Co-operation
  • Moral Integrity
  • Trust
  • Financial prudence
  • Caring for members
  • Social responsibility

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