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Phone Banking

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With Phone Banking you can check your balance on all your accounts, make a BPAY payment or an internal transfer.

You only pay the cost of a local call for this service, no matter where you ring from within Australia.

Get Phone BankingRequest a call

How To Use Rediphone Banking

  1. Dial RediPhone on (1300) 515 663    
  2. Key in your Member Number, followed by ‘#’
  3. Key in your access code, followed by ‘#’  
Phone Banking Shortcodes
PRESS 1 To hear your account balances
PRESS 2 To hear your Loan and Term Deposit account balance
PRESS 3 To check last five transactions 
PRESS 4 To transfer funds between accounts.


To see if a personal cheque has been presented

To order a statement


To change your telephone access code
PRESS 8 To make a payment using BPAY 
PRESS 9 To speak to a Member Service Officer (business hours only)
PRESS 0 To enter a different Member Number

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