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SMS Request

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There are a number of requests you can receive from SMS Banking that can help you manage your money and reduce your fees.

These messages will be sent to your nominated mobile phone number and are available 24 hours a day, 7 days a week. The Credit Union cannot guarantee the timely delivery of  messages.

Request a callContact us

SMS us on 0409 659 765 from your nominated mobile phone number, with an appropriate message, and we will SMS the requested information to you.

On Demand SMS Messaging
BAL Returns balance of your default account

BAL (+account)

Returns balance of your specified account type. (e.g. BAL S1), or you can obtain the balance of another accessible member account (e.g. BAL 1234S1)
BAL ALL Returns balance of all registered accounts
INT Returns YTD interest of the default account
INT 12345S1 Returns the YTD interest for the S1 account for another accessible member account (e.g. 12345)
INT ALL Returns the YTD interest for all registered accounts
TRN Returns last five transactions of the default account

TRN (+account)

Returns the last five transactions for your specified account type (e.g. TRN S1 or TRN 1234S1)

Fees and Charges

Fees and charges apply for SMS messages. The first five messages per month are FREE, and then $0.30 per message thereafter during the month. You may also be charged fees by your mobile carrier.

Security & Privacy

When you register for SMS Banking you authorise Orange Credit Union to send account information to your nominated mobile phone. The SMS we send may contain account information that you prefer to keep confidential. Once we have sent the SMS to your nominated mobile number, we have no control over who can access this information. SMS Requests are not a secure form of communication.

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