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Direct Debit

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Direct Debit is a service which allows members to authorise for a business to debit their nominated bank account on a one-off or regular basis.

Direct Credit is suited to members who receive payments on a regular or on-going basis (eg. Payroll).

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Arrange a Direct Debit 

To set up a Direct Debit (or Direct Credit) account, you will need to provide another company with your details at Orange Credit Union.

The following information will need to be given:

  • BSB Number: 802-129
  • Member Number: Your member number OR
  • Alternate Reference Number: (you will need to ask us for this special number) 

Please note: Your direct debit or credit will automatically be withdrawn from or deposited into your everyday transaction account. If you choose to have the payment taken from or added to a different sub-account, you will need to contact our office.

Cancel a Direct Debit

A Direct Debit can be cancelled by contacting us.  We will act promptly to cancel a direct debit facility linked to your transaction account, a Direct Debit Cancellation Request form may be required to be completed.   We may suggest that you also contact the direct debit user to let them know you have cancelled the direct debit as they might charge you a fee if the payment is rejected.

To cancel a direct debit setup on a credit/debit card number you must contact the company directly to request the cancellation.  

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