My Credit Union

Thursday, 06 July 2017 15:13


Your personal information is valuable and according to Stay Smart Online, should be considered as precious as money.

With more of our lives being stored digitally and hosted in cyberspace, celebrities like Jennifer Lawrence, Ariana Grande and Kirsten Dunst have experienced the hacking and leaking of their private lives across the internet. If celebrities with a wealth of resources struggle to keep their personal information safe, what hope do everyday Orange locals have in protecting themselves and their personal information? There are a number of easy steps you can take to protect your personal information. 

Be careful of what you share on social media

Basic information about yourself including your phone number, address and birthday can be enough for someone to try and steal your identity. Think about the information you share publicly on social media sites like Facebook and Instagram and pay attention to your security settings, which dictate who can see your profile and what information they can see.

Use different email address for different purposes

It can be helpful to use a specific email address for emails from mailing lists and online shopping, sharing your primary email address with only close family and friends. Some hackers use mailing lists and unsubscribe buttons as a means of verifying your information (reference) so it can be helpful to keep important emails and information separate from activities like online shopping that can compromise your identity. 

Check your transaction listings each month

It’s important to regularly check your account statements or transactions listing regularly so you can pick up any potentially fraudulent transactions as soon as possible. Even transactions from trusted companies like APPLE ITUNES AUSTRALIA can look authentic, but are fake. If there are transactions you are unfamiliar on your accounts, always feel confident in speaking with your bank or credit union. They are there to answer your questions from home loan interest rates, to everyday account enquiries like these. 

Keep in regular contact with your bank or credit union

If you are receiving emails from your bank or credit union and you’re not sure if they are genuine, contact your financial institution and ask them. Chances are, if emails from your bank or credit union relate to loans, refinancing, interest rates, mortgage or home loan rates or the like, they could very well be genuine. If an email appears to be from your bank or credit union, but the email isn’t the same quality, uses misshapen or grainy images or is asking you to provide your member number and internet banking password from within the email, contact your bank or credit union immediately. They should be able to verify if the email was genuine or not.

Choose who you share your personal information with conscious consideration

Think carefully about what personal information you share and with whom. It can seem so inviting to sign up to a mailing list to take advantage of a limited time offer, but not all offers are genuine and are actually scammers trying to steal your identity. A generic email address with limited personal information could be a much safer option than using your primary email address that has emails from Centrelink, your local doctor, employer, bank or credit union. 

Our team is here to help

If you’d like any further tips or support with keeping your personal information safe with Orange Credit Union, contact our friendly team on (02) 6362 4466 Monday to Friday 9:15am to 5pm.

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Image Source: Facebook,, accessed 5/7/2017