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3 things you need to look for when buying online

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There are 3 things you need to look out for when buying online to keep your personal information safe, and your money safely in your account.

Buying groceries online, shopping for Christmas presents or shopping for your next outfit through an app or website is not only easier, but allows so many of us to do these tasks wherever we are, any time of the day or night. New security measures are implemented by banks and credit unions each year to combat online thieves and fraudsters. But as technology evolves, so too does their means of scamming money from everyday Australians - from the Orange and Central West regions and beyond.
There are 3 things you need to look out for when buying online to keep your personal information safe, and your money safely in your account:

You can see a padlock symbol in the address bar with https://

A secure padlock suggests the site you are currently on has the safety feature of data encryption, or https. Https:// (hypertext transfer protocol secure) is a practice for protecting users against evesdroppers from listening to information a user sends or receives online by encrypting messages between servers and browsers. This simply means that any information you enter online (your member number and Internet Banking password for example) is jumbled up before being sent to another server where it is decoded securely on the other side (allowing you to securely log into Internet Banking). Sites with https in their url use this method of data encryptions to protect your personal information from thieves. 

Check the website has a privacy policy

Businesses that allow you to purchase from them online should have a privacy policy on their website describing how they use your personal information, as part of their online security. Most businesses are required to comply with the Privacy Act 1988 (Privacy Act), which protects the information collected and held by businesses. If the company you wish to purchase from is too small to be required to comply with the Privacy Act, transacting with them is at your risk.

The website has contact information and a physical address

A website that has a range of ways to contact the company and a physical address is more likely to be legitimate. If you need further verification that the company is real, give the phone number a call to see if it is connected, and if the call is answered by a company employee.

Update your contact number and email with your bank or credit union

Protecting your online security is important which is why it’s important for your bank or credit union to have your most current contact information, including your phone number and email address. If your bank or credit union notices any suspicious activity on your accounts they need to be able to contact you to verify the validity of transactions on your account. If you haven’t updated your contact information with your credit union within the last 2 years, contact us to update your records.

Our team is here to help

For more useful information on your everyday banking in Orange, NSW, home loan interest rates, refinance rates or ways to increase the value of your home, contact Orange Credit Union’s friendly team on (02) 6362 4466 Monday to Friday 9:15am to 5pm.

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