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Testimonials

Friendly faces and LOCAL!

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Friendly faces and LOCAL! When I call on the phone and can reach the same people I see to face to face when I visit the branch for meeting my banking needs.

—Mr Stuart George, Orange member since 6 January 1995

 

Personalised service

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Personalised service, your not just a number, which it can feel like it when using the bigger banks.

—Mrs Rachel Forrst, Orange member since 17 November 1993

 

Dependability, reliability, courtesy

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Dependability, reliability, courtesy, management and the staff. This says it all with one answer! Thank you OCU. I have had many phone transactions to your staff from various places in the world with satisfaction always the result. Keep up the good work.

—Mr Grahame Fenton, Orange member since 10 February 2005

 

Professional local people who understand quality and understand service

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Orange Credit Union is where you deal with professional local people who understand quality and understand service. The culture of Orange Credit Union is a credit to the staff and the management.

—Mr Matthew Evans, Orange member since 21 October 2008

 

Been with you for over 20 years

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I have been with you for over 20 years and found your staff to always informative and friendly. You also helped me buy several cars.

—Ms Belinda Derooy, Orange member since 31 August 1990

 

Helping the local economy

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As stated earlier-polite, helpful and informed staff. Very good customer service. Knowing I am dealing with a local credit union with local directors and helping the local economy.

—Mr John Dalton, Orange member since 28 February 2007

 

Thanks Orange Credit Union

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I have to think "what would it be like without Orange Credit Union" and the answer makes me realise you are almost a part of the family. I have confidence doing business with you, I do not feel intimidated if I don't know something, or have a senior moment X 10. From the Manager down they are a great group, never impatient with us oldies. Thanks Orange Credit Union and may you continue to do business in Orange for many years to come.

—Mrs Judith Curtin, Orange member since 2 August 1993

 

Great knowledge and customer service skills

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The ease of having family accounts in the one institution. Also the ease of getting things done, staff have great knowledge and customer service skills. If you are not sure how to go about something like purchasing overseas cash, just ask.

—Mrs Jenelle Crowe, Orange member since 10 October 1986

 

Always courteous, happy and helpful

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The credit union has always been willing to give us a loan when we need it, the interest rates are competitive and the online banking is great but the best part about banking with the Credit Union is the people. Always courteous, happy and helpful.

—Mrs Kerrie Crisp, Orange member since 23 August 2001

 

I am a person with a Name and not just an Account Number

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I like: being a part of a local community based banking organisation where I am a person with a Name and not just an Account Number. Being able to pick up the phone and speak to someone on the other end of the line who is interested in helping me with my queries and concerns. Being a part of an organisation that gives back to the local community in so many ways. When I lived locally and 'banked' in person, to be greeted by name and a friendly smile was always the norm - something I truly miss now living interstate.

—Mrs Deborah Constable, Orange member since 3 October 1984

 

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