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Transaction Account FAQs

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Below is a list of answers to some of our members most frequently asked Everyday Transaction Account-related questions.

If you have a question of your own that is not covered below, then please contact us today.

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  Do I have to be a member?

Anyone can enquire or register an account with us - you don't have to be a member at the time. You will need to become a member when you successfully register the account. We are a mutual financial services organisation whose shareholders are its members, and you must be a member before you can take up a product or service with us.

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  Minimum deposit to open account

You can open an account with as little as $1.00.

  How do I make deposits ?

You can arrange to make deposits to your account by:

  • direct credit of payroll or other income
  • transfer from another savings or transaction account
  • internet banking or phone banking transfer
  • over the counter at our credit union or agency
  How do I make withdrawals?

Accessing your money will depend on the particular features of your account however we offer an extensive range of access facilities:

  • Internet Banking
  • Phone Banking
  • BPAY®
  • Visa
  • Cheque Book
  • Branch Withdrawal

BPAY® is a trademark of BPAY Pty Ltd ABN 69 079 137 518. Check if BPAY is right for you by reading the terms and conditions available from your Financial Institution.

  How do I stay informed?

Statements are produced at least every six months via eStatement or mailed. Additional or duplicate statements can be requested at anytime from our office. Please refer to Fees & Charges brochure.

Account information is also available through our Internet and Phone banking services.

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