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Overdraft FAQs

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Below is a list of answers to some of our members most frequently asked Overdraft-related questions.

If you have a question of your own that is not covered below, then please contact us today.

Do I have to be a member?

Anyone can enquire or apply for an overdraft with us, you don't have to be a member at the time. You will need to become a member when you take out the overdraft. We are a mutual financial services organisation whose shareholders are its members, and you must be a member before you can take up a product or service with us.

Become a member

How much can I borrow?

The maximum amount you can borrow is dependent on your ability to meet your repayments.

How is interest calculated?

Interest is calculated daily on the amount of overdraft you are using and charged monthly.

How long do I have to repay?

An overdraft is a continuous credit contract which means as you pay it back you can redraw on it up to your agreed limit.

How do I make repayments?

You can arrange to make your loan repayments either by:

payroll deduction;
scheduled transfer from your savings or transaction account;
mobile banking app, internet banking or phone banking transfer; or
at our office.

How do I stay informed?

Your statements are issued monthly.

Account Balances and Statements are also available through our Mobile Banking App, Internet Banking and Phone Banking services.

What security is required?

We offer two types of Overdrafts: Mortgage secured and Personal unsecured. Security is required on the Mortgage secured type.

Additional product information:

Overdraft FAQs

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