Monday to Friday, 9.00am to 4.00pm
New OCU Mobile Banking App available from the App or Play store now!
View our Privacy Policy for more information.
We collect and hold personal information about you to:
The law also requires us to collect and hold personal information about you:
We will also collect information about your repayment history when you have a loan with us – whether you have paid on time, when payments are due and when you have paid. We may disclose this information to credit reporting agencies from March 2014.
In providing our financial services and products to you, it may be necessary for us to disclose your personal information to other organisations. We only disclose your personal information to the extent necessary and to the extent required by law. The types of organisations that we can disclose your personal information to are:
The credit reporting agency we provide information to is Equifax.
You may access your personal information at any time by asking us. We may charge you a fee for this. If you ask us to correct any personal information we hold, we will do so, and without cost to you.
If you do not give us the personal information we require, we may not be able to admit you to membership or provide you with the financial service or product you have applied for.