With e-Statements, you can receive your statements online through internet banking rather than in the post.

Simply register online in Internet Banking and nominate your accounts. We'll send you an email when your statement is ready to view. It's a great way to reduce paper usage and impact on the environment.

e-Statement features:

Three easy steps to receive eStatements:

Frequently Asked Questions

For more related frequently asked questions, visit our FAQs page.

E-Statements are presented through the security of Internet Banking in a PDF file - that looks just like the mail version. You will be able to save or print your e-Statement.

Any member or signatory that receives an existing statement from us and has access to Internet Banking and a valid email address.

You are able to register for eStatements by contacting our office or via Internet Banking where you can register yourself. You must have an email address to register. If you do not have an email address on file with us, you will need to update your email address in Internet Banking (using a One Time Password) or by contacting our office during business hours.

We are here to help

  • Once you register an account for e-Statements, you will no longer receive a paper statement for the account
  • You will need to provide a valid email address, which must be regularly checked so we can tell you when your statement is ready and provide you with information from time to time
  • We may remove accounts from being viewable through e-Statements. If this happens, paper statements will resume for those accounts.
  • You may enable or disable accounts for e-Statements at any time using the preferences section in Internet Banking or by calling (02) 6362 4466
  • Some accounts are not eligible for e-Statements